Remote Support

Hotline: +8801678563803

Our Customer support center teams are here to support you with all your needs and take care of you

Remote Support

HIGH SPEED INTERNET

  • Home Internet Solution: To give you the experience of true & reliable Internet services even at your home, now we are bringing our special Home Internet Service at your doorstep that will exceed your expectation.
  • Corporate Internet Solution: We are in a position to provide the entire arena of internet connectivity and its related services for our corporate clients. We provide internet connectivity solution through fiber and tested Radiotechnology. We are connected with both the Submarine cable (SME4).

TECHNICAL STRENGTHS

  • Internet backup through multiple IIGs, ITC and VAST.
  • Multiple NOCs with redundant backbones.
  • Protected PoP connectivity through different Telco/NTTN operators.
  • Industrial grade bandwidth management.
  • Strong power backups with long back up online UPS and generators.
  • Device / equipment level redundancy at all Pops.
  • Traffic optimization based on data priority for optimum performance.
  • Strong liaison with Upstream, Telco and International providers.

SERVICE STRENGTHS

  • Customizable solutions specific to customer needs.
  • Guaranteed bandwidth and link uptime as per SLA.
  • 24×7 supports round the year.
  • Proactive 24×7 network and link monitoring.
  • Distributed support teams at major areas.

MONITORING SYSTEMS

  • Nagios
  • SolarWinds Orion
  •  WhatsUpGold
  • Smokeping
  • MRTG
  • Cacti
  • Libre

WHY CHOOSE US?

A leading Internet Service Provider in Savar

To get started with us, please go over all of our internet plans and other plans to let our operators know which one works for you the best! We guarantee high-quality customer support service with high-speed FTTH and UTP broadband connection.

Internet Connectivity

Cyber Net Communications offers a range of solutions for any business need and budget. We offer internet access services with various service level descriptions for corporates and SMEs that require a premium internet experience, high availability and consistency. Connectivity is no longer a nice-to-have part of business, but has become a fundamental tool that is critical to business success. Whether connectivity is used for basic e-mail and internet browsing or to access advanced, centrally accessible applications, it remains critical in today's competitive landscape.

Data Connectivity

Dedicated link can be established using fiber optic or wireless radios between the state-of-the-art POPs and the gateway/router that connects customer LAN. When network ensures excellent quality, high capacity, and low latency connectivity with QoS over the entire network, the data connectivity solution is proved to be working efficiently. The vendor should ensure prioritizing data packets thus enabling Voice, Video and Data packet access separately.